Introducing Heidi AI

At Western Rheumatology Partnership, we are dedicated to providing you with the highest quality of care. To enhance our services, we now have access to Heidi Health, an AI-powered medical scribe designed to support our clinical consultations.

To improve the efficiency and accuracy of your consultations, our Consultants may use Heidi Health AI Scribe during your appointment. You can click here to visit their website and learn more about this innovative tool. For more detailed information relating to their security measures and GDPR compliance please read here.

What is Heidi Health?

Heidi Health is an advanced AI medical scribe that assists in transcribing patient visits, generating clinical notes, completing documents, and dictating letters.
By utilizing artificial intelligence, Heidi Health allows Consultants to focus on actively listening to your concerns and providing personalized care, rather than spending time manually documenting notes. Any information captured by Heidi Health is reviewed and approved by your Consultant before being saved in your medical record.

Benefits of Using Heidi Health

Enhanced Consultations: Enables Consultants to concentrate fully on you during your appointment.
Accurate Documentation: Creates precise and detailed medical notes that can be reviewed and edited by your Consultant as necessary.
Time Efficiency: Reduces administrative tasks, allowing Consultants to dedicate more time to patient care.

Patient Consent

Your privacy and comfort are our top priorities. Heidi Health AI Scribe only processes information discussed during your appointment and adheres to strict privacy and data protection regulations. Before using Heidi Health, your Consultant will explain its role and seek your verbal consent. You are free to decline its use at any time.

• Data Security: Heidi Health AI Scribe complies with Irish and European data protection laws, including GDPR, ensuring that your personal information is handled securely and confidentially.
• Data Protection Oversight: Heidi Health’s Data Protection Impact Assessment has been reviewed and approved to ensure compliance with Irish and European data protection standards.
• Temporary Data Storage: Audio recordings used to generate notes are not stored permanently. Once processed, they are deleted, safeguarding your data’s privacy and security.

Commitment to Compliance

All data processed by Heidi Health is securely hosted within the European Union, ensuring compliance with EU data protection regulations such as GDPR. This guarantees that your personal information is handled with the highest level of security and confidentiality.
By integrating Heidi Health into our practice, Western Rheumatology Partnership is committed to delivering more efficient, personalized, and accurate care for our patients.