Telemedicine

Telemedicine Services

Whether due to illness, disability, or time constraints, our telemedicine options allow you to stay connected with your rheumatologist and maintain the continuity of your care.

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Secure online medical consultations

At Western Rheumatology, we understand that attending in-person appointments isn’t always practical. That’s why we provide telemedicine services tailored for our existing patients.

While telemedicine is not suitable for new patients who may require a more detailed assessment, it is a reliable option for established patients seeking continuity and convenience. It obviously wouldn't be an option for those requiring joint injections either.

Book your appointment

Ask your doctor at your next visit if your appointment might be suitable for a video consultation.

Who Telemedicine is for

Telemedicine at Western Rheumatology is ideal for patients who:

  • Are unable to travel due to illness or disability.
  • Have limited time to attend in-person appointments.
  • Require follow-up care, medication reviews, or test result discussions.
  • Have an established relationship and rapport with their rheumatologist.

For new patients, where a comprehensive physical examination and detailed history are often necessary, in-person appointments remain the best option.

Video consultations

Available to existing patients only

How your virtual visit works
Your appointment will take place using a secure telehealth platform called doxy.me. You don’t need to create an account or download an app.

How video consultations work

  • Steps to join your visit
    • Open the link your provider sent you (usually by email or text).
    • Enter your name to check in.
    • Allow camera and microphone access.
    • Wait in the provider’s Waiting Room until the visit begins.
    • You can join from a phone, tablet, or computer using any web browser. No downloads or logins are required.

Phone Consultations

Available to existing patients only

For situations where video is not necessary, phone consultations provide a quick and convenient way to connect. These are ideal for shorter follow-ups or when a physical exam is not required.

How phone consultations work

  • Schedule your phone consultation by contacting our reception.
  • At the agreed time, your rheumatologist will call you to review your care and address your needs.
WRH patient online consult

Preparing for Your Telemedicine Appointment

  • Please ensure that you email your blood test results, and any other relevant results or radiology reports, Dexa reports, etc to us prior to your telemedicine appointment. Our email address is reception@wrh.ie
  • For video calls, ensure your device has a stable internet connection and functional camera and microphone.
  • Choose a quiet, private space where you can focus without interruptions.
  • Have any questions, updates, or medication details ready to discuss.